iBusiness Banking (iBB)

iBB Security Centre

iBB News Centre

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    Email Fraud Alert

    NEW Fraudulent Screens on iBB

     

    We are aware of new fraudulent messages that are being used in an attempt to trick customers into making fraudulent payments on iBB. You may be asked to key codes provided by iBB into your Digipass.

     

    iBB will never ask you to do this.

     

    Examples of some of the fraudulent messages are:

     

    The computer you are trying to log onto has not been recognized. Changes in AIB Cookies Policy require you to confirm your identity. You can do this by using your iBusiness Banking (iBB) Digipass, or visit your local branch for assistance. Please accept our apology for any inconvenience it may cause.

     

    For more information, go to our Common Frauds and Threats page.

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    What's New in iBB

    • Full size window

    As an enhancement to our service you can now carry out all of your internet banking functions in full screen mode. You are no longer restricted to viewing iBB on the top left hand corner of your screen. The dimensions of the screen can be changed to the required size by clicking and dragging the edge of the window.

     

    • Available Funds

    You can now view 'Available Funds' on any (sterling) current accounts held on iBB. 'Available Funds' means the amount of funds in your account that you may withdraw. The 'Available Funds' balance will take into consideration all uncleared effects and any overdraft facility available on the account. This balance does not include the amount of any cheques you have lodged to your account that have not yet cleared.

     

    • Help Centre

    iBB 'Help' is changing and we have launched a new Help Centre which features demos, tutorials and includes a frequently asked questions section. Once you're securely logged into iBB simply select the 'Help' button and follow our step by step guide through the various payments and processes.

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iBB Documentation

Help Centre

If you have any queries on iBB or any of our services please go to our new Help Centre where you will find answers to all your service queries.

 

Security or Fraud

Please note that First Trust Bank NEVER request any log in or personal details via email. If you have received an email asking for your Online Banking / iBusiness Banking details please forward the email you received to alert@aib.ie and then immediately delete the email. DO NOT click on any links in the email.

 

This email address (alert@aib.ie) is a collection point for notifications of potential ONLINE FRAUD (for example if you receive an email that appears to be from First Trust Bank or AIB, which you believe to be bogus).


For further information regarding security and Online Banking please visit our Security Centre.